Privacy Policy

This Privacy Policy explains how Promotions Studio collects, uses, stores, and protects information when merchants install or use the app on Shopify.

Promotions Studio is provided by Quark Digital Agency. For privacy questions, contact info@quarkdev.agency.

1. Information We Collect

Depending on the features you use, we may collect and store:

• Shop information such as your Shopify store domain.
• App configuration data, including promotion settings, campaign schedules, badge design preferences, feedback settings, and social carousel settings.
• Product feedback submitted through app widgets, such as ratings or reaction values and the related product identifiers.
• Billing and subscription status information required to control app access.
• Optional third-party connection details that you choose to provide, such as Meta access tokens, Instagram account identifiers, feed URLs, CSV sources, or Google Sheet URLs.
• Support communications that you send to us by email or other support channels.

2. How We Use Information

We use collected information to:

• Provide the features of Promotions Studio.
• Save and apply storefront settings for promotions, badges, feedback, and social carousel content.
• Verify whether an active subscription is available for the store.
• Sync or cache content from sources configured by the merchant.
• Maintain app security, reliability, and performance.
• Respond to support requests and improve the app.

3. Shopify and Third-Party Services

Promotions Studio connects to Shopify in order to operate inside the Shopify admin and storefront environment. The app may also interact with third-party services configured by the merchant, including feed sources or social platforms.

If you provide third-party credentials or URLs, you are responsible for ensuring that you have the right to use that data source and that the information you provide is accurate.

4. Sharing of Information

We do not sell merchant data. Information may be processed by service providers that help us host, operate, secure, or support the app. Information may also be disclosed if required by law, to enforce our agreements, or to protect the security and integrity of the service.

5. Data Retention

We retain information for as long as necessary to provide the app, comply with legal obligations, resolve disputes, or enforce agreements. If the app is uninstalled, associated store data may be deleted or anonymized within a reasonable period, unless retention is required for legal, billing, or security reasons.

6. Data Security

We use reasonable administrative, technical, and organizational measures to protect information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure.

7. Merchant Responsibilities

Merchants are responsible for:

• Reviewing and publishing storefront content configured through the app.
• Ensuring they have permission to use imported media, feedback content, and third-party data sources.
• Managing any optional third-party credentials entered into the app.

8. Your Rights and Requests

If you have questions about your data, want to request deletion, or need privacy assistance related to Promotions Studio, contact info@quarkdev.agency.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect product, legal, or operational changes. The latest version will be published at this URL.